Refund Return & Cancelation Policy

Refund Policy

 1. Eligibility for Refunds

We offer a 7-day refund window from the date of delivery for eligible products. To qualify, the item must meet the following conditions:

• Delivered product is defective, damaged, or incorrect
• Item is unused, unwashed, and in original packaging with tags intact
• Refund request is submitted within 7 calendar days of delivery

2. Non-Refundable Items

The following items are not eligible for refunds:

• Customized or personalized products
• Items purchased during clearance or final sale promotions
• Products showing signs of wear, misuse, or tampering

3. Refund Request Process

To initiate a refund:

• Email us at support@garyvarones.com with your order ID, reason for refund, and clear photos of the item
• Our team will verify the claim and respond within 48 hours
• Upon approval, you’ll receive instructions for return shipping (if applicable)

4. Refund Method & Timeline

• Approved refunds will be processed to the original payment method
• Refunds are typically completed within 7–10 business days from the date of approval
• Shipping charges (if any) are non-refundable unless the error was on our part

5. Return Shipping

• If the return is due to our error (e.g., wrong item or damaged product), we will cover return shipping costs
• For other eligible refunds, customers may be responsible for return shipping unless otherwise stated

6. Cancellation Policy

• Orders can be cancelled within 2 hours of placement by contacting our support team
• Orders already dispatched or customized cannot be cancelled

7. Contact & Grievance Redressal

For refund-related queries or disputes, please contact:
Email: support@garyvarones.com
As per Rule 3(11) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints will be acknowledged within 24 hours and resolved within 15 days.